Key Points
- Coinbase’s platform displayed $0 account balances due to a glitch amidst high crypto trading volume.
- Despite the technical issues, trading continued unhindered and user funds remained secure.
Coinbase, a popular trading platform, faced technical difficulties once again due to heavy crypto trading. This resulted in some customers seeing their account balance as $0.
The company acknowledged the issue, assuring users that their funds were safe and that the issue was being investigated. Importantly, trading was not affected during this period.
Prior Glitches and Future Improvements
This glitch comes less than a week after a similar incident occurred due to heavy traffic. Coinbase CEO Brian Armstrong addressed the issue, explaining that the traffic surge had exceeded their modelled 10x increase. He further stated that while it is costly to over-provision services, the company is dedicated to improving auto-scaling solutions and eliminating bottlenecks.
As before, the glitch coincided with a surge in the price of Bitcoin. At the time, Bitcoin was trading at $66,617. The company updated users less than an hour after the glitch was reported, stating that latencies were improving and transfers were being completed.
Coinbase’s Role in the Crypto Market
In addition to being a popular U.S. cryptocurrency exchange, Coinbase also serves as the institutional custodian for the majority of spot Bitcoin ETFs currently trading, including a product offered by BlackRock.
