The European subsidiary of the bankrupt global trading platform FTX, known as FTX EU, has recently launched a new website to enable European customers to submit their withdrawal requests.
This move comes months after the collapse and bankruptcy of the global platform FTX, in early November.
The new website, accessible via the domain https://ftxeurope.eu/, has reportedly received approval from the Cyprus Securities and Exchange Commission (CySEC), according to an article in Finance Magnates. This new domain will exclusively serve the purpose of processing repayment claims from affected customers, offering no additional services or products.
An email from FTX Europe cited in the Finance Magnates report states:
“Please be informed that our new domain, www.ftxeurope.eu, has been approved by our regulator CySEC as you have well identified. The website will only be used for all FTX EU LTD clients to be able to claim their FIAT balances. There will be no services or products offered via this website.”
Although FTX EU was accessible to users within the European Economic Area and the Middle East, the total number of impacted users remains unclear.
Since FTX EU was only operational from March 2022 until the global enterprise’s collapse in November, the number of affected customers is not anticipated to be large.
Another FTX subsidiary, FTX Japan, has already resolved issues with impacted customers by allowing total fund withdrawals in late February, amounting to approximately $50 million.
The Cyprus regulator, CySEC, requested FTX EU to suspend its operations on November 9, just days before FTX Group and its 130 affiliated companies, including FTX EU, officially filed for bankruptcy on November 11. FTX Europe was headquartered in Switzerland during its brief period of operation.